LDAPLogin PLug-in fails when using SSL
  • 28 Mar 2024
  • 1 Minute to read
  • Contributors
  • Dark
    Light
  • PDF

LDAPLogin PLug-in fails when using SSL

  • Dark
    Light
  • PDF

Article summary

When using the Pharos Uniprint LDAPLogin.exe plug-in it seems to fail almost immediately when using Secure LDAP (LDAPS) but doesn't fail when using non-secure LDAP.

We see the below error.

ldap_simple_bind_s() using rootDN failed.  Unable to search LDAP Server Down


One of the telltale signs that it is a connection problem is that the plug-in itself will fail in less than 100ms.

Check the SSL Certificates on the server running the plug-in and ensure that the ones used by the LDAP server are installed such as any intermediate SSL certificates being used.


Was this article helpful?


Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.