Nerve Center Reservation DLL logging

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Question:

How do you enable logging for the Nerve Center Reservation DLL?


Answer:

To start logging, create a registry file (like suprescom.reg) with the below contents.

[HKEY_LOCAL_MACHINE\SOFTWARE\PHAROS\SupResCom\Log]
"Categories"=dword:00000001
"File Name"="C:\\temp\\SupResComlog.txt"
"Filters"=dword:00000003
"Level"=dword:00000005
"Options"=dword:0000000f
"Port Name"=""
"TraceLog"=dword:00000000
"Types"=dword:0000000f
  1. Copy the registry file to the machine where IIS and the Nerve Center or Uniprint Web components are installed

  2. Modify the attached registry key so the registry value "File Name" points to the desired location

  3. Apply the registry key (double click the file)

  4. Restart IIS

  5. Logging will be enabled

To stop logging:

  1. Edit the registry key again, removing the file path and name

  2. Restart IIS