Pharos Stations and Pharos Remote do not display the password prompt

Pharos Stations and Pharos Remote do not display the password prompt on the GUI.

Also the Pharos Station does not display the correct logon details, it will only display:

"Please enter your . "

See the attachment for an example.

The issue occurs on Microsoft Cluster installations.

Before starting, backup your database.

Solution:

1. Start SQL Server Query Analyzer, and log on as the Pharos Database user.

2. Select the Pharos Database.

3. Copy the following lines (from dbughead.sql  located on the Pharos CD ..\database\db):
   begin
set nocount on
set ansi_null_dflt_on off
set ansi_nulls off
set ansi_padding off
set ansi_warnings off
set concat_null_yields_null off
set quoted_identifier off
end
go
   Into the Sql Query window then copy the contents of dbugtail.sql  (also located on the Pharos CD ..\database\db) into the SQL Query window.

4. Run the Query.

Note: it may return errors, but these can be ignored.