The Uniprint Pharos Administrator fails to load and open.

Problem:

When open Uniprint Pharos administrator, I get "MMC Cannot initilize the snap-in" message and it crashes then closes.

Resolution:

As there are a number of reasons a span-in may fail to initialize below are a few methods to try to resolve the isssue.

Method # 1: Make sure the Target field goes to the right path

1. Check the shortcut being used to run Administrator – eg from the task bar or desktop or wherever it is run from

2. Right-click the shortcut - this shows ‘Pharos Administrator’, if you then right-click the next Pharos Administrator that is brought up, it will give you a ‘properties’ option.

3. Open Properties and select the contents of the ‘target’ field in the shortcut tab – copy from the target field and paste into notepad. It should look like this:
   “C:\<pharos install>\bin\AdminLauncher.exe” C:\Windows\system32\mmc.exe -32 AdminConsole.msc

Method # 2:  Run installutil.exe command

1. Open command prompt with elevated rights

2. Browse to <installed drive>:\Program Files *x86)\Pharos\Bin

3. Run below command
   c:\Windows\Microsoft.net\framework\v4.0.30319\installutil.exe pharossystems.administrator.dll

Method # 3: Uninstall Pharos administrator, delete Newtonsoft.json.dll file, and reinstall Pharos administrator

1. Go to Start menu > All Programs > Pharos > Uninstall Pharos and uninstall Pharos administrator

2. Browse to <installed drive>:\Program Files *x86)\Pharos\Bin

3. Delete Newtonsoft.json.dll file

4. Reinstall Pharos administrator