Toshiba Integrated Printer Readiness

This document covers the printer pre-requisites to deploy Sentry Print Services to a Toshiba integrated printer. The list of supported Toshiba integrated printer models can be found on the Pharos website:  https://www.pharos.com/partners/toshiba/#supported-devices

Configure Date & Time (Required)

Correct dates and times are necessary when securing the device against Beacon, particularly if using “Active Directory” or “OpenID” authentication types. This ensures that the user can successfully authenticate and either print secured jobs or perform other device functions.

1. Login to Top Access (Toshiba MFP Webpage) as administrator.

2. Select Administration -> Setup -> General.

3. Scroll down to the Date & Time section and set the required date and time and select the appropriate time zone.

4. Click on the Save button and then click on the OK button of the confirmation prompt to save the settings.

Configure Home Setting (Required)

1. Log in to Top Access (Toshiba MFP Webpage) as Administrator.

2. Select Administration -> Setup -> General.

3. Scroll down to the Home Setting section. Set Public Home as Enable and Default Home Screen Setting as Public.

4. Click on the Save button and then click on the OK button of the confirmation prompt to save the settings. 

Configure TCP/IP and DNS (Required)

1. Log in to Top Access (Toshiba MFP Webpage) as administrator.

2. Select Administration -> Setup -> Network-> Basic Setting.

3. Select and enter the appropriate network information.

4. Scroll down to the DNS section and enter the required DNS settings.

5. Click on the Save button and then click on the OK button of the confirmation prompt to save the settings.

Raw TCP Print and IPP settings (Required)

1. Log in to Top Access (Toshiba MFP Webpage) as administrator.

2. Select Administration -> Setup -> Print Service.

3. Under Raw TCP Print, set Enable Raw TCP as Enable and set the Port Number as 9100.

   

4. Under IPP Print, set Enable IPP as Enable and set Port Number as 631.

   

5. Click on the Save button and then click on the OK button of the confirmation prompt to save the settings.

ODCA Settings (Required)

1. Log in to Top Access (Toshiba MFP Webpage) as administrator.

2. Select Administration -> Setup -> ODCA.

3. Set Enable SSL/TLS Port as Enable.

4. Set the SSL/TLS Port Number as 49630 (default value).

5. Click on the Save button and then click on the OK button of the confirmation prompt to save the settings.

Configure Authentication Settings (Required)

1. Log in to Top Access (Toshiba MFP Webpage) as administrator.

2. Select Administration -> Security -> Authentication.

3. Scroll down to the User Authentication Setting section and set User Authentication as Enable.

4. Set User Authentication According to Function as Enable.

5. Set User Authentication According to Function ‘Print’ as Disable.

   

6. Set Authentication Type as MFP Local Authentication.
   

   

7. When the card reader is attached to the MFP, under Card Authentication Setting, set Card Authentication to Enable.

8. Check the Card ID is used as User Name checkbox.

   

9. Click on the Save button and then click on the OK button of the confirmation prompt to save the settings.

NOTE:  Please note that depending on the type of card reader used, Toshiba requires different service codes to be set on the MFP. Please work with Toshiba to ensure that proper service code is set on the device to support the card reader used.

Configure SSL/TLS and HTTP (Required for Secure Scan)

1. Login to Top Access (Toshiba MFP Webpage) as administrator.

2. Select Administration -> Setup -> Network.

3. Select HTTP and then set Enable HTTP Server to Enable.

   

4. Select WSD, then select Enable SSL/TLS to Enable.

   

Auto Clear timer

Setting the auto clear timer will fire a logout event after the specified amount of inactivity.

1. Login to Top Access (Toshiba MFP Webpage) as administrator.

2. Select Administration -> Setup -> General.

3. Under the Energy Save section, select the value for Auto Clear and other options as required.

4. Click on the Save button and then click on the OK button of the confirmation prompt to save the settings.

Enabling the Secure Scan app

For Secure Scan to work on Toshiba MFPs, the following needs to be configured via the Toshiba printer’s TopAccess web interface:

• Enable the SSL/TLS setting under the Network > WSD section

• Disable User Authentication for Scan under Security > Authentication > User Authentication section.

Configuring Remote Access/VNC Setting

As a convenience when configuring or testing the printer, it may be desirable to enable access to the printer

1. Log in to Top Access (Toshiba MFP Webpage) as administrator.

2. Select Administration -> Setup -> Network.

3. Navigate to the VNC Setting section.

4. Set the Enable VNC Function option as Enable and configure other options as required.

5. Click on the Save button and then click on the OK button of the confirmation prompt to save the settings.

6. Use a VNC-compatible remote-control application to access the printer remotely.

Disable Super Sleep Mode

When the printer enters super sleep mode, the network connection to the Local Connector is lost because the network adapter is turned off. After the printer is awakened, the printer must re-establish a network connection the the Local Connector. Authentication will fail until the connection is established. It is recommended to disable super sleep mode to minimize the time needed to wake up the printer from low power mode. Contact Toshiba for instructions on how to disable super sleep mode.