When I Batch Set Balances, Batch Credit or Batch Debit Users I receive a timeout error message in Pharos Administrator.
How can I increase the timeout to avoid this problem?
Customers can increase the following timeout values:
HKEY_LOCAL_MACHINE\SOFTWARE\Pharos\Database Server
Timeout: <increase this="this" value="value" /> (default: 120 seconds)
HKEY_LOCAL_MACHINE\SOFTWARE\Database Server\Database
Timeout: <increase this="this" value="value" /> (default: 60 seconds)
The timeout values should be increased on the Pharos Database Server and host Pharos Administrator machines. It is recommended that the default value be doubled or tripled. If this does not resolve the issue, continue to increase this value until the Administrator returns a success message.