Nerve Center Error: No Branches Available

After upgrading to the current version of Pharos Signup, the Nerve center stopped working properly. When users tried to log in to the Nerve Center they receive the error "No branches available".  However, the Branches do appear within Pharos Administrator and in the Pharos Database.

Solution:

1. Check the IP address of the server is correct in the Pharos Administrator

2. Re-install MDAC 2.8

3. Manually register both the "reservations.dll" and "msado15.dll."

How to Register the msado15.dll file.

From a Command Prompt:

1. Change to the \Program Files\Common Files\System\ado directory.

2. Verify that the msado15.dll file is in the directory with "DIR MSADO15.DLL".
   Note: If msado15.dll is not in the directory, copy it from \Windows\ServicePackFiles\i386.

3. Enter "REGSVR32 MSADO15.DLL" and press Enter.

The msado15.dll file should now be registered.

How to Register the reservations.dll file.

From a Command Prompt:

1. Change to the \Program Files\Pharos\Bin directory.

2. Enter "REGSVR32 RESERVATIONS.DLL" and press Enter.

The reservations.dll file should now be registered.