Symptoms:
The Pharos Systems Event Log Service stops after a few moments after it is started.
An attempt to increase logging levels or change logging settings fails.
ERROR: "There was an error starting the Pharos Systems Event Log Service. Some kind of disk I/O error occured."
Environment:
Pharos Systems Blueprint Enterprise Server Analyst/Collector v.5.0 and greater.Answer
Cause:
This error can be reported for any of the following reasons:
The database file is corrupted due to a disk problem.
Data in a table or tables is corrupted due to a problem when writing to the disk.
Resolution:
If there is an actual hardware problem with the disk, this should be fixed before anything else is done. Any number of third-party or manufacturer utilities can provide information regarding the status of a disk and offer ways to repair it. If this is a crucial server, a repaired disk is normally a candidate for a replacement.
Once the disk is either eliminated as a reason or resolved:
Go to <Drive>:\ProgramData\PharosSystems\Blueprint\EventLogService.
Delete the file PharosSystems.Blueprint.EventLogService.db.
Start the Pharos Systems Event Log Service.