Blueprint: Test failed. The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.
  • 22 Apr 2024
  • 1 Minute to read
  • Contributors
  • Dark
    Light
  • PDF

Blueprint: Test failed. The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.

  • Dark
    Light
  • PDF

Article summary

Product:

Blueprint 3.5 and greater.

Problem:

I receive the following error from Blueprint Server Configuration Tool test.

"Test failed. The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel."


Information:

The common name used in the SSL Certificate does not match the Hostname used/set in 'Blueprint Server Configuration Tool' under the 'Server Host Name / Address' field.

The value in the certificate seen below:

image.png
Should match the value in the configuration tool seen below.
image.png


Was this article helpful?


Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.