Ricoh iMFP Test Connection fails with Connection Status: Null when I configure it against Blueprint.
  • 28 Feb 2024
  • 1 Minute to read
  • Dark
    Light
  • PDF

Ricoh iMFP Test Connection fails with Connection Status: Null when I configure it against Blueprint.

  • Dark
    Light
  • PDF

Article summary

Ricoh iMFP Test Connection fails with Connection Status: Null when I configure it against Blueprint. What do I do now?


You may get this error if the SSL Cert didn't get installed properly the first time around. To work around this issue you would need to install the Certificate again to the problematic device and configure the software again via the web interface.


Was this article helpful?


Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.