Error when navigating to the Uniprint Packages Web Site "While attempting to show the package list, automation server cannot create object"
  • 01 Apr 2024
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Error when navigating to the Uniprint Packages Web Site "While attempting to show the package list, automation server cannot create object"

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Article summary

When navigating to the Uniprint Packages Web Site we see the error "While attempting to show the package list, automation server cannot create object", how can we see the packages?


This is due to a configuration in IIS7 wherein the Installer was not able to set the required configuration to allow ASP Pages in 32bit mode.

To resolve the issue open the Internet information Services Manager console.

  1. Expand the Server tree > Select Application Pools > Select the 'DefaultAppPool' > on the right hand action window select Advanced Settings >  Set 'Enable 32-bit Applications' to TRUE.

  2. Expand the Server tree > expand the Sites folder > select 'Default Web Site' > double click on the ASP options > Set 'Enable Parent Paths' to True.

Restart the IIS Services. This can be done in IIS Console or from an administrative comand prompt window by typing 'iisreset' and pressing the enter key.


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