Is it possible to change the Nerve Center timeout?

Is it possible to change the Nerve Center timeout so that staff can remain in session longer?

There are no settings within the Pharos Software to change this timeout.

However, the Nerve Center is an ASP application and Microsoft IIS has settings that control ASP application timeouts.

To adjust the timeout within Microsoft IIS:

1. Go to Control Panel > Administrative Tools > Internet Services Manager.

2. Right-click on the  Default Website and choose Properties.

3. Select the Virtual Directory * or Home Directory **  tab and click the Configuration button (under Application Settings).

4. On the Application Configuration window select the Options tab and change the Session timeout setting.

The Session timeout property specifies (in minutes) the default amount of time that a session object is maintained after the last request associated with the object is made.

Note: If the Configuration button is greyed out the application has not been created on the Virtual Directory. You will need to click the create application button to enable the Configuration button.

* In IIS 5.0 the tab is Virtual Directory.

** In IIS 6.0 the tab is Home Directory.

Additional details can be found in Microsoft's TechNet: Enabling Session State Persistence (IIS 6.0)

http://www.microsoft.com/technet/prodtechnol/WindowsServer2003/Library/IIS/042a5242-f5b0-4fe0-b614-18eded88ab7c.mspx?mfr=true