MAC Issue - Auto Package Installer not installing printer drivers automatically
  • 02 Apr 2024
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MAC Issue - Auto Package Installer not installing printer drivers automatically

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Article summary

When using the MAC auto installer for created packages the printers are not installed automatically and this has to be done by hand afterwards.


To find out if the autoinstaller that has been incorrectly configured you must open the package on a MAC and navigate to the "configuration.plist" file. The configuration.plist file shown below is INCORRECTLY configured as the name of the PPD file directly after the line:

"<key>PPD</key>"

This should have the name of the printer PPD File "XRWCP255.PPD" and not the name Xerox WorkCentre Pro 255 (see sample below). The string is looking for a PPD file and the user has the text string in there instead.

This is why this particular installation of the printer failed. This must point to the location or have the name of the PPD file for the printer to be installed which should be included in the package as well.

<SAMPLE BELOW>

-------------------------------------------------------------------------

<plist version="1.0">
<dict>
<key>Files</key>
<array>
<dict>
<key>Name</key>
<string>com.pharos.popup.plist</string>
<key>Overwrite</key>
<true/>
<key>Target</key>
<string>/Library/Preferences/com.pharos.popup.plist</string>
</dict>
</array>
<key>Printers</key>
<array>
<dict>
<key>Name</key>
<string>KingHall</string>
<key>PPD</key>
<string>Xerox WorkCentre Pro 255</string>
<key>URI</key>
<string>popup://169.237.70.18/KingHall</string>
</dict>
</array>
</dict>
</plist>

-------------------------------------------------------------------------

Once this is changed, then rebuild the package and then try the install again.

This was done using the latest MAC Popup and Notify files from the Pharos Support Website on a MAC OS X Version 10.4.10


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