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    Install package error: AddPrinter failed with error The printer driver is unknown.
    • 02 Apr 2024
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    Install package error: AddPrinter failed with error The printer driver is unknown.

    • Updated on 02 Apr 2024
    • 1 Minute to read
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    Article summary

    When I install a package I receive the following error:

    "The install failed with error "AddPrinter failed with error= The printer driver is unknown."

    This error is not related to Pharos - it is associated with the print driver.

    Complete the following test to confirm this:

    1. Create a test printer using the suspect driver on the local workstation

    2. When you click the Finish button you should receive the following MS error: "Unable to Install Printer. Operation could not be completed" 

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