My Print Center returns to logon screen when selecting any menu item.
  • 01 Apr 2024
  • 1 Minute to read
  • Dark
    Light
  • PDF

My Print Center returns to logon screen when selecting any menu item.

  • Dark
    Light
  • PDF

Article summary

Environment:

Uniprint Print Center most versions

Problem:

Why does My Print Center return me to the logon screen when selecting any menu item?


Reason:

A version mismatch between the Pharos Print Center Web component and the Pharos Secure Release and Print server components was found. 

Solution:

Verify that the Pharos Print Services version you are running is correct for the Pharos Print Center version. This can get out of sync if the Print Services are installed on a Principle Server and the second run through the upgrade is not completed. That step is required to upgrade the non-Principal server components.


Was this article helpful?


Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.