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    Pharos Products & Citrix VDI: Users printing are seeing other users print jobs at the release Terminals.
    • 24 Apr 2024
    • 1 Minute to read
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    Pharos Products & Citrix VDI: Users printing are seeing other users print jobs at the release Terminals.

    • Updated on 24 Apr 2024
    • 1 Minute to read
    • Print
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    Article summary

    Symptom:

    When using Citrix VDI solutions and Pharos Products you see some of the below behaviors.

    • Print jobs from one user end up in another users queue

    • Inability to print .pdf’s directly from Web Retrieval (custom application)

    • Inability to print documents scanned through Unified Scanning (TracDoc, Historical, PONL, IRIS, etc.)

    Information:

    Please see the below URL for more troubleshooting steps for Citrix and Printing.
    http://citrixtechs.com/blog/citrix-xenapp-troubleshooting-printing-problems-issues/

    Note: This information is being provided as potentially helpful information and is outside of the Pharos Products.

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