A user sees another user's jobs when logging in to a Pharos Systems terminal (Omega, iMFP)

Environment

• Pharos Uniprint

• Pharos Blueprint

• Pharos Omega PS60 Terminal

• Pharos Omega PS150 Terminal

• Pharos Omega PS200 Terminal

• Pharos iMFP for Canon

• Pharos iMFP for Hewlett-Packard

• Pharos iMFP for Konica-Minolta

• Pharos iMFP for Xerox

• Pharos iMFP for Ricoh

• Pharos iMFP for Sharp

• Lexmark eDAS Terminal

Symptoms

• Other users' jobs appear in list when logging in to terminal.

Cause

This is most often due to sessions being cached in IIS, which in turn carries to the EDI service. Session caching is new to IIS 7. It's great for many things, but if your content is tied to the session ID (as terminal sessions are), you run into problems.

Resolution

To remove session caching:

1. In IIS Manager, select the PharosEDI item.

2. In the Features section (the middle of the display), double click "Output Caching."

3. There will probably not be anything listed there, so click the "Add…" action.

4. Enter .aspx for the "File Name Extension."

5. Check "User-mode caching" and then select "Prevent all caching."

6. Do the same for "Kernel-mode caching."

7. Click OK.

The effect is immediate, but it advised to engage an IISRESET in an administrative command prompt.