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    When installing the Ricoh iMFP software to a devce there is an error "registering the home icon".
    • 03 Apr 2024
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    Contents

    When installing the Ricoh iMFP software to a devce there is an error "registering the home icon".

    • Updated on 03 Apr 2024
    • 1 Minute to read
    • Contributors
    • Print
    • Dark
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    • PDF
    Article summary

    Problem:

    When attempting to install the Pharos Ricoh iMFP software to a device, the following error appears in the Java installer:

    ***Error -- install -- ERR_APP_INSTALL_ERROR :: ERR_NOT_RECOGNIZED :: Regist Home Icon failed ... MAX Home Icon

    Resolution:

    This is occuring due to a problem on the device associated with the icons on the home screen. At the device, login as the administrator and restore the home screen:

    User Tools/Counter > Edit Home Screen > Restore Default Icon

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