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    When using Canon Universal Send to scan to email the following message appears: "Transmission has been suspended. Contact system manager."
    • 04 Apr 2024
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    When using Canon Universal Send to scan to email the following message appears: "Transmission has been suspended. Contact system manager."

    • Updated on 04 Apr 2024
    • 1 Minute to read
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    Article summary

    When using Canon Universal Send to scan to email the following message appears:

    Transmission has been suspended. Contact system manager.

    With the Pharos Login Service, Canon's Universal Send requires that the user's email address be provided. If the user's email address is not provided then Universal Send will not allow the transmission to continue. In Uniprint, enter an email address for the user, log off from the iMFP, and try again.

    To enter an email address in Pharos Administrator:

    1. Open Pharos Administrator

    2. Select the Users\User context

    3. Highlight the user to administer

    4. Select the Email field and enter a valid email address

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