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    Canon iMFP Error: "User is Locked on Terminal
    • 03 Apr 2024
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    Canon iMFP Error: "User is Locked on Terminal

    • Updated on 03 Apr 2024
    • 1 Minute to read
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    Article summary

    Canon iMFP devices display the following error message if a user moves from one device to another:

    "User is Locked on Terminal (terminal name)"

    This is a known issue with the Canon 2.0 release firmware and is to be addressed in an updated firmware release.

    Please check this Knowledge Base article for the release notification of the Canon iMFP firmware 2.1 that addresses this issue.

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