Canon Integration Error Message: 'The PharosStation: xxx does not exist'
  • 04 Apr 2024
  • 1 Minute to read
  • Contributors
  • Dark
    Light
  • PDF

Canon Integration Error Message: 'The PharosStation: xxx does not exist'

  • Dark
    Light
  • PDF

Article summary

When I test the Pharos Server settings using the Pharos System Configuration Settings web page on the Canon integrated iMFP I receive the following error message:

Connection Status 'The PharosStation: xxx does not exist'

See the sample error screen shot attached.


This error occurs when an incorrect Pharos Station Terminal name was entered, or a Pharos Terminal has not been set up in the Pharos Administrator. The Terminal Name in the Pharos Configuration Settings page should be the same as the Terminal Name inserted in the Pharos Administrator.

To resolve this error insert and configure a new Canon iMFP Network Terminal in Pharos Administrator or correct the terminal name.


Was this article helpful?


Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.