Error message "No Pharos Print Server configured in Registry" displayed on an Omega device

When the user tries to logon using the Omega device for a print/copy job, the Omega device displays the following error message.

"No Pharos Print Server configured in Registry. Please contact Pharos support."

Users might get this error message when:

• The EDI was installed on the server without a Pharos Print Server present AND

• A charging model was set so that the user can select a cost center from the Omega device

Workarounds

• If the user installed a Print server on the same machine as a EDI server,

set the following registry key to "Uniprint" using regedit.exe

HKEY_LOCAL_MACHINE\SOFTWARE\Pharos\EDI\ServerType

• If the user installed a Print server on a different machine,

1. Install a EDI server again and select the corresponding Print server during installation.

2. Change the Omega device setting to use new EDI server.

(Go to the Omega device setup -> edit pedi.ini -> edit url to new EDI server)