Uniprint 9.2 Sentry Print Service Update 2502.1707.3521

Sentry Print Service updates are cumulative. This update includes the previously released Sentry Print Service 4.110.1 plus new fixes and improvements.

Before you Start

This hot-fix should be applied to installations using Uniprint Suite 9.2.

Installation

The update affects Print Servers and should be applied to all machines running the Pharos Print Services.

The Sentry Print Service is offered as an update via the Updater Service in Pharos Administrator

For Servers with Internet access:

1. Open the Pharos Administrator application and access the Updater Service context under System.

2. The Sentry Print Service update should be listed as an available update in the Updater Service context in Administrator.

3. Click to Download, and then Install the Sentry Print Service package on all Pharos Print Servers.

4. Note: if the Sentry Print update is not listed in the Updater Service context, ensure that Print Center version5.0.30 or later is installed.

For Servers without access to the Internet, the update can be applied as follows:

1. Download the following file from the Uniprint Service Packs and Hot Fixes page:

   • Uniprint.SentryPrint.Service.2502.1707.3521.nupkg

2. Copy the file and paste into the following location on the Principal Server (the server hosting the Pharos Database Service): \ProgramData\PharosSystems\UpdaterService\cache-v2.0\

   Note: Copying the package file onto the Principal Server will make the update available to all Pharos Servers on the site. If you are unable to copy the package to the Principal Server, then it will need to be copied to the same ..\cache-v2.0\ location on each Print Server machine.

3. Open the Pharos Administrator application and access the Updater Service context under System.

4. The Sentry Print Service update should now be listed as an update for all Print Server machines.

5. Click to Download, and then Install the package on all Pharos Print Servers.

   Note: if the Sentry Print update is not listed in the Updater Service context, ensure that Print Center version 5.0.30 or later is installed.

The application of this update constitutes acceptance of the conditions specified in your license agreement. To view the license agreement, please refer to the license.rtf file on your Pharos CD.

Details

This update addresses the following issues:

• SNMPv1 and v2 support removed for Xerox devices. Support for SNMPv1/v2 with Xerox devices has been removed. This version supports Xerox devices exclusively using SNMPv3. Update the following file on each Print Server to include SNMPv3 details to match your printers' SNMP settings: C:\ProgramData\PharosSystems\SiteService\Xerox\XeroxSettings.xml. Restart the Sentry Print Service to encrypt the details in the file.

• Ricoh CopyStop functionality. It is now possible to configure Ricoh devices to log a user out if they attempt to do more copy pages than they have available funds for. See the CopyStop for Sentry Print Ricoh devices Kbase article for details on how to configure this functionality.

• Improvements and support for new models. Improvements to Sentry Print support, including support for new models. Please see the Pharos website for all supported manufacturers and models: Sentry Print Supported Manufacturers and Models.

• Resolved a couple of Xerox devices issues

• For further details, including a list of newly added supported devices and specific fixes included in this version, please see: Sentry Print for Uniprint Release Notes February 2025

• Note: Support for this Sentry Print update requires:

  • Pharos Print Center version 5.0.30 or later

  • DotNet Core 6 hosting bundle

  • Both available on the Uniprint Hot Fixes download page: Uniprint Service Packs and Hot Fixes.

For details on all previous and current improvements and bug fixes to the Sentry Print Service, refer to the the Uniprint 9.2 Release Notes.