Uniprint: Package count showing as N/A on Uniprint web page
- 15 Apr 2024
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Uniprint: Package count showing as N/A on Uniprint web page
- Updated on 15 Apr 2024
- 1 Minute to read
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Symptoms:
ERROR: Automation server cannot create object
ERROR: Package count showing as NA
Cannot display packages
Cannot display modules
Environment:
Microsoft Windows Server 2008
Microsoft Windows Server 2008 R2
Pharos Systems Uniprint Suite
Cause:
Invalid settings for ASP and the DefaultAppPool preventing the Uniprint website from working.
Resolution:
Within IIS Manager:
On the Default Web Site > ASP option > Set 'Enable Parent Paths' to True.
On the DefaultAppPool Set allow 32bit apps for the app pool.
Restart the DefaultAppPool
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