Uniprint Suite - install stops with error message "Pharos cannot be installed"
  • 19 Mar 2024
  • 1 Minute to read
  • Dark
    Light
  • PDF

Uniprint Suite - install stops with error message "Pharos cannot be installed"

  • Dark
    Light
  • PDF

Article summary

When running setup.exe from the Uniprint CD, the installation begins and then stops immediately with the error "Pharos cannot be installed". Alternatively, running a standalone installer such as the Pharos Station client installer, might display the message "Failed to initialize PSInst32.dll". No additional information is provided. What should I do?


Verify that the Windows Print Spooler service is started. If it is not running, the installers/upgraders will abort the process.

If this does not resolve the issue, please contact Pharos Support at support@pharos.com.


Was this article helpful?


Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.