Blueprint Print Center MobilePrint
  • 09 Apr 2024
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Blueprint Print Center MobilePrint

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Article summary

The MobilePrint tab is used to configure MobilePrint server settings and its features.

To make the MobilePrint tab available in Print Center 2.4 or greater, the following should be true:

  • You must log in with a domain user account.

  • The domain user account must have a record in the Dashboard > Logons screen of Blueprint Administrator.

  • The domain user account must be set to Administrate Blueprint Enterprise and Use Domain Authentication.

General

Settings

Description

Accept Emails

Whether to allow users to email their print jobs to MobilePrint. By default, it is enabled. Unchecking this option disables printing via email as well as email registration. This is suitable for sites/organizations who want to implement Web Print only (print by uploading documents to the Web Release website) .

Default Paper Size for emailed documents

The default paper size (for emailed documents) the printer will use if not specified in the print job.

How often to check email server for submitted documents

This setting controls how often the Workflow Server polls for documents submitted by email. The default value of 1 second should be sufficient, but you can change the value if your server is overloaded by requests to poll the server.

Release Options

Settings

Description

Include Print Center link in email responses

If unchecked, the reply email to the user will not have a link to the Print Center website. However, the Print Center website can still be accessed from a browser provided the user knows its URL.

Email Address Registration

Settings

Description

Send email response to unregistered addresses

Whether to reply to unrecognized incoming emails. If this is unchecked, emails that cannot be verified by MobilePrint will be ignored.

Email Server

Print to Email Settings

Print to email address

The main email address the users should send their print jobs to.

Pages per side, Black&White, Both sides

The finishing options for this print email address.

Test Email

Send a test message to the main email address to see if it can be received within 3 seconds.

IMAP/SMTP Account

The IMAP options specify which server MobilePrint should download the emails from. The SMTP options specify which server MobilePrint should use to send out notification emails back to the users who sent the print job.

Typical settings for both IMAP and STMP accounts are:

Settings

Description

Host name

Name or IP address of the mail server.

Use TLS ⁄ SSL

The SSL mode used by the mail server, or Unsecure if SSL is not used.

Port

Standard IMAP port is 143, IMAP SSL is 993, standard SMTP is 25, SMTP SSL is 465.

Username

User name of the user on the email server. For Microsoft Exchange, prepending the domain name to the User name may be required.

Password

The password for the Username on the email server.

Email operation timeout (ms)

This is the amount of time (in milliseconds), that the MobilePrint Server will wait for a response from the Mail Server before attempting to reconnect to the Mail Server. The Mail Server will not process any incoming email white waiting for the timeout to complete. The default is 2000 milliseconds (i.e. 2 seconds).

Authentication required

Whether the SMTP account requires authentication or not.

Email Rules

Email Filter Rules

Settings

Description

Print email body

MobilePrint can optionally be configured to print the email message's body. Check this option if you want MobilePrint to print the email message.

Maximum emails per user per day accepted

The number of email messages that can be sent to MobilePrint from one email address. This option can prevent denial of service attack.

Maximum number of attachments per email accepted

The number of email attachments that are allowed in one email. If the number of attachment exceeds the limit, other attachments will not be printed.

Email Message Filter

Configure the rule to determine if an email message body will be printed or not.

Settings

Description

Filter applies only when there is an attachment

If "Filter applies only when there is an attachment" and "Print Email body" are checked, filtering works only on an email if there is also an attachment. If this is unchecked, but "Print email body" is still checked, email messages without attachments will always be printed.

Minimum body length (Characters)

The minimum number of words of an email body for it to qualify to be processed, having excluded from the word count all words from the bottom of the email body up to the first 'Keyword'. The purpose of this setting together with the keyword list mentioned below is to exclude signatures/disclaimers from the email body word count.

Signature Filter (for word count exclusion)

This is used to exclude the text that looks like signature when counting the number of characters of an email message body. The signature to exclude is searched from the end of the email back to the keywords found.

Email Attachment Filter

This enables you to configure a list of attachments (using regular expressions) to be ignored by MobilePrint. If the user sends a job that matches the criteria in the Email Attachment Filter list, it will not be processed.

MobilePrint ships with one default Exclusion Regex ^ATT[0-9]*.(html?|txt)$, This regular expression prevents users from printing attachments starting with ATT , followed by any digits between 0-9 and ending with the extension htm, html, or txt. For example, the file ATT0001.htm will be ignored and will not be processed for printing.

Restricted Email Address Domain

Specify domain names (i.e. the section after the @ symbol in an email address) that you want to blacklist. Enter the domain name(s) that you want MobilePrint to ignore email messages from. MobilePrint will examine the domain name of an email message and will not process it for printing if it matches the specified domain.

Allowed Email Address Domains

Specify domain names (i.e. the section after the @ symbol in an email address) that you want to whitelist.The domain name that you want MobilePrint to accept email messages from. MobilePrint will examine the domain name of an email message and will process it for printing if it matches the specified domain.

Notes on Email Address Domains:

  • MobilePrint looks for exact matches of the domain names. For example, if the allowed email address domain is set up to gmail.com, email messages from gmail.co.sg will be ignored. If you want MobilePrint to accept email messages from both domains, add them to the list of Allowed Email Address Domains.

  • To set up additional domain names, click the "Add More" link.

  • Do not include the @ symbol when adding email domains.

  • Wildcards are not yet supported (e.g. *@microsoft.com).

Email Text

Email Text Template

MobilePrint sends out email to notify the users the status of their print jobs. These email messages can be customized using these settings.

Driver Mapping

When releasing a MobilePrint job to a printer, the documents held on the Pharos server must be converted to the printer's format. Depending on which printer the job is being released to, a print driver on the MobilePrint server is required to convert the documents.

You can specify which print driver to use according to the printer's make and model you are releasing your job to. By default, MobilePrint installs a generic PCL 5 or PCL6 print driver, which is automatically assigned to all the devices in MobilePrint. However, some devices may not work properly (or at all) without the exact print driver for the printer model. You can add printer drivers if the default PCL driver does not work with your devices.

To add a print driver to the driver list. On the MobilePrint server:

  1. Go to Control Panel > Printers > Add Printer > Add a local printer. Add a printer using any port. You will change this later to use the MobilePrint forwarding ports.

  2. Choose a printer driver and click Next until the driver is installed.

  3. Right click on the printer you have just installed. Choose Properties > Port. Tick all 10 MobilePrint Forwading Ports (i.e. MPPort000 to MPPort009) and tick Enable printer pooling. Make sure that you unselect the port you have configured earlier. Only the 10 MobilePrint ports should be checked, otherwise your printing may fail.

  4. Go to the Advanced tab and uncheck the Enable advanced printing features. Doing this step will improve document quality.

  5. Click Apply and OK.

  6. Restart the following services:

  • Print Spooler Service

  • MobilePrint Worker Service

  1. Map the print driver to the relevant devices. For each device on MobilePrint (Driver Mapping menu), select the appropriate driver from the drop-down list. This driver must match the PDL of the devices in your Pharos Server.

Black and White conversion

  • Converted by Printer - MobilePrint sends the job to the printer as-is. The printer converts the job to grayscale automatically while printing. This is the default and recommended option.

  • Converted by MobilePrint - MobilePrint converts the job to grayscale before sending it to the printer. Use this option for printers that do not support automatic grayscale conversions or have poor grayscale quality.

Document Types

This screen shows supported document types by MobilePrint.

Server Locations

This read-only setting shows a list of working Pharos servers. The initial values are set during the MobilePrint installation. The Pharos servers will update this list according to the current status.

Advanced

Print Delivery Configuration

Maximum time to wait for a document to release - How long to allow a print release to take. The default is 120 seconds (2 minutes).

Worker Configuration

Note

These settings are available only from MobilePrint 2.3 or greater

  • Maximum time to wait for a document to convert - How long to allow document conversion from an uploaded job to run for. The default is 180 seconds (3 minutes).

  • How often to check Workflow for new work - How frequently each Worker service should poll the Workflow service to check for new work. The default is 1 second.


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