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    A Device has been added with the name "NULL".
    • 04 Apr 2024
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    A Device has been added with the name "NULL".

    • Updated on 04 Apr 2024
    • 1 Minute to read
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    Article summary

    Question:

    Why is there a "Null" Device in the Pharos Administrator at Output Management > Devices? This also results in one of our copiers not charging for copies.

    Answer:

    This problem is likely caused when there is no "Copy Station" associated with the Device > [select a device] > Copier > Copy Station setting in the Pharos Administrator. Ensure that the device has a valid Copy Station (Release Station > Terminal) associated to it.

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