General Information

We value our relationship with you and are committed to helping you achieve your goals with our solutions and expertise. If you have any questions regarding your license key, don't hesitate to contact our Licensing Team . How to Install a...

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Question: What is the support level for the Pharos product version I am currently using? Answer: The current support level for all Pharos product releases is covered by the Pharos Product Life Cycle Support Policy. In addition to out...

How to Submit a Support Request First, login to create your Support case. Login and click on Contact Support The remainder of this document describes the information that we need from you when you submit a support request. P...

No Value Pharos Technical Support operating hours are: Monday through Thursday: 7am - 9pm Eastern Time Friday: 7am - 5pm Eastern Time Customers can log an Incident with Pharos Technical Support 24 hours a day. Email : support@pharos.com ...

Please contact  clientservices@pharos.com  with questions regarding Pharos billable service rates.

How can I get a Pharos product license key for a demo or for software that my organization has already purchased? If you are working with a Pharos Authorized Reseller, please contact the reseller for a license key. If you are a direct cus...

What days will Pharos Technical Support be closed for holidays?   US Holiday Schedule for 2022 – 2024 For 2021 Holidays:  https://community.pharos.com/s/article/Pharos-Technical-Support-Hours-for-the-years-2020-and-202...

Pharos Print Center updates are cumulative. Print Center 4.4 includes the previously released Print Center 4.0 and various new features and enhancements. Summary of changes in Print Center 4.4 Added a new Cost Center interface that ...

Operating System Languages supported by Pharos Uniprint Popup Client: The Pharos Popup Client application is available in English, French, German, Italian and Spanish. Foreign language support is offered in two ways: ...

How do I obtain a return merchandise authorization request? Please contact Pharos Systems Technical Support to obtain an RMA form Pharos Technical Support US Toll Free number: 1877-848-0397 Outside the US: +64 9 523 0737 ema...

How can I get assistance with my Pharos Lighting Equipment? You should reach out to the support email or contact the company below, they are called "Pharos" as well, but they sell the lighting controllers and equipment. https://www....