Unable to Install Popups, received error message "unable to add print processor"
  • 28 Mar 2024
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Unable to Install Popups, received error message "unable to add print processor"

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Article summary

Unable to Install Popups, received error message "unable to add print processor"


Manually remove the 9x Popups for Uniprint 6.0 using the following commands:

  1. Open the registry and locate the following key:

    HKEY_LOCAL_MACHINE\Software\Pharos

  2. Delete the entire registry key entry.

  3. In the registry locate the following key:

    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Environments\Windows 4.0\Print Processors

    Remove the Uniprint Print Processor entry in the list.

  4. In the registry locate each of the printer entries and change the print processor to "WinPrint".

    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Printers

    Change the Print Processor to "WinPrint".

  5. Exit the registry and reboot the machine.

  6. Upon restart access remove the following file:

    \windows\system\unpcp95.dll

  7. Reboot the machine and reinstall the Popup Client application.


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