- 19 Mar 2024
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Konica Minolta iMFP Installation - Connection Failed
- Updated on 19 Mar 2024
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Sympton:
I have installed Konica Minolta Management console and verified all configuration setting is correct but I keep getting "Connection Failed" when using Test Connection.
Cause:
Unable to Initialize a connection to the PEDI server and the request failed with HTTP status 404: Not Found error.
To verify, go to C:\ProgramData\PharosSystems\Pharos iMFP for Konica Minolta\logs, open ServiceLog.csv with notepad and look for error message below:
2016-05-17 17:54:19,Error,,Pharos.EDI.Wrapper.PharosEDIManager,GetProductVersion,,Unable to Initialize a connection to the PEDI server at HTTP://uniprint81:80/PharosEDI/PEDI.asmx Details: The request failed with HTTP status 404: Not Found.,ServerConnectionManager.StartPediMgr => PharosEDIManager.Start => PharosEDIManager.GetProductVersion,"System.Net.WebException: The request failed with HTTP status 404: Not Found.
Solution:
Close Konica Management studio
Stop Pharos For Konica Minolta service
Go to "Program Files (x86)\PharosSystems\Pharos iMFP for Konica Minolta"
Open the kmsetup.ini file with Notepad
Edit line 4 to be endpoint = PharosEDI/ediservice.asmx
Save the file
Stop Pharos For Konica Minolta service
Open Pharos For Konica Minolta service and run Test Connection again.