Ricoh iMFP: How to use RSH to obtain an RLOG from a Ricoh iMFP device.

Answer:

To do this you will need to download RSH.exe for Windows using the link below, unblock the .ZIP file and extract the executable.

  https://private.filesanywhere.com/PHAROS/fs/v.aspx?v=8b6d688c5ca8b47db3  

*Warning: Windows Blocked Files

Depending on how this file were downloaded or copied to the target machine, some of the files may have been 'blocked' by Windows. Trying to update a component with a blocked file will most likely prevent that component from working correctly. To check whether a file is blocked and/or unblock it, right-click the file in Windows Explorer and select 'Properties'. On the General TAB you will see a button or checkbox indicating the file has been blocked by Windows. Check the box or click the button, then click OK to close the Properties dialog window.    

Steps:

1. Open an administrator command prompt and navigate to the directory you saved the rsh.exe application to.

2. Run it with the syntax with the IP Address of your print device. rsh.exe ip.add.ress.here mmesg_auto 125 > ip.add.ress.here.dbg.txt

   (rsh.exe 10.1.1.150 mmesg_auto 125 > 10.1.1.150.bdbg.txt)

3. This will produce a txt file that contains the output.

4. Use CRTL-C to stop it from creating the text file and gathering the log file from the device.